SensMax SMX Data Gateway
- Communication range:Pro 20-50m, LR 150-250m, SLR 800-1000m
- Internal memory :25 days of hourly data
- Internet connection :WiFi 2.4 GHz/WPA2-PSK, LAN RJ45
- Power supply:5V external power supply
- Devices supported:Pro - 10 sensors, LR - 30 sensors, SLR - 30 sensors
- Additional feature:Direct data export via MQTT
Wi-Fi/Ethernet gateway for wireless people counters and survey buttons with periodic uploads, 25-day backup memory, and MQTT integration, supports up to 30 sensors.
SensMax SMX Data Gateway
The SensMax SMX Data Gateway is the central communication hub for SensMax wireless people counting sensors and customer survey buttons. It collects data from connected devices by radio channel and sends it to the SensMax online reporting portal through Ethernet or Wi-Fi.
The gateway is used with standard SensMax S1, D3 and L3 wireless devices when scheduled online reporting is required. It removes the need to connect each sensor by cable and allows multiple wireless counting points to report through one central gateway.
SMX Data Gateway is suitable for retail stores, shopping malls, offices, libraries, museums, public washrooms and other locations where visitor statistics or customer feedback data should be collected automatically and displayed in the online reporting system.
SensMax SMX Data Gateway collects data from wireless sensors and forwards it to the online reporting portal.
At a Glance
- Online data gateway for SensMax S1, D3 and L3 wireless devices.
- Wireless data collection from people counting sensors and survey buttons by radio channel.
- Scheduled data delivery to the SensMax online reporting portal.
- Ethernet and Wi-Fi connectivity for flexible internet connection.
- MQTT support for integration with third-party systems and IoT platforms.
- Backup memory for storing data during temporary internet interruptions.
- Up to 30 connected sensors on LR and SLR models.
- Pro, LR and SLR versions for different communication range requirements.
- Compact indoor gateway for retail, offices, museums, libraries, washrooms and public facilities.
How the SMX Data Gateway Works
SensMax wireless sensors store visitor counting or survey button data and send it to the SMX Data Gateway by radio channel. The gateway then forwards the data to the SensMax online reporting portal through Ethernet or Wi-Fi.
Unlike the SMX TS real-time gateway, the standard SMX gateway is designed for scheduled online reporting. It is suitable when hourly visitor statistics are enough and real-time occupancy monitoring is not required.
If the internet connection is temporarily unavailable, the gateway stores the collected data in its internal memory. When the connection is restored, the gateway automatically sends the stored data to the server.
Ethernet, Wi-Fi and MQTT Integration
SMX Data Gateway supports Ethernet and Wi-Fi 2.4 GHz connectivity. Ethernet has priority when the RJ-45 cable is connected. If Ethernet is not available, the gateway can use the selected Wi-Fi network to connect to the internet.
For integration projects, the gateway supports MQTT data transfer. This allows people counting and feedback data to be connected with third-party dashboards, smart building platforms, BI tools, IoT systems and other external software.
The gateway can be configured through its local settings web page. Users can manage connected sensors, network settings, server settings, MQTT settings, system parameters and gateway status.
Compatible Sensors and Devices
The SMX Data Gateway is used with standard SensMax wireless people counting sensors and customer survey buttons. The selected gateway version must match the radio range class and frequency of the connected devices.
- SensMax S1 Pro, S1 LR and S1 SLR unidirectional wireless people counting sensors.
- SensMax D3 Pro, D3 LR and D3 SLR bidirectional wireless people counting sensors.
- SensMax L3 Pro, L3 LR and L3 SLR customer survey buttons.
A single SMX Pro gateway supports up to 10 sensors. SMX LR and SMX SLR gateways support up to 30 sensors. For larger buildings or multi-zone sites, several gateways can be used depending on the layout, sensor quantity and radio coverage.
Typical Applications
SensMax SMX Data Gateway is suitable for locations where wireless people counting data should be collected automatically and sent to the online reporting system.
- Retail stores for visitor traffic reports and conversion analysis.
- Shopping malls for collecting data from multiple entrances and zones.
- Libraries and museums for visitor statistics, funding reports and service planning.
- Public washrooms for usage-based cleaning schedule planning.
- Office buildings for occupancy trends and facility planning.
- Customer service points for survey button data and satisfaction reporting.
Business Benefits
The SMX Data Gateway makes wireless people counting projects easier to install and maintain. Sensors can be placed at entrances, corridors, washrooms or service points without running data cables from every device to the server.
Automatic online data transfer reduces manual work and keeps visitor statistics available for reporting. Internal backup memory helps protect the data during short internet outages, while Ethernet and Wi-Fi options give flexibility for different building layouts.
- connect multiple wireless sensors through one central gateway;
- avoid cabling between every sensor and the reporting system;
- send visitor statistics automatically to the online portal;
- use Ethernet or Wi-Fi depending on local network availability;
- keep data during temporary internet connection loss;
- choose Pro, LR or SLR models according to distance and site layout.
Example in Action
A retail chain installs SensMax S1 and D3 wireless people counting sensors at store entrances. Each store uses one SMX Data Gateway to collect data from the sensors and send it to the SensMax online portal.
Managers can review hourly visitor statistics, compare traffic between stores, measure the effect of promotions and prepare regular reports without visiting each sensor manually. If internet service is interrupted, the gateway keeps the stored data and uploads it when the connection returns.
Model Variants
| Model | Frequency | Range | Connected sensors | Typical use |
|---|---|---|---|---|
| SensMax SMX Pro | 2.4 GHz | Up to 50 m | Up to 10 sensors | Small stores, small offices and compact indoor installations |
| SensMax SMX LR | 868 MHz | 150-250 m | Up to 30 sensors | Medium-size buildings, retail stores, museums and public facilities |
| SensMax SMX SLR | 868 MHz | Up to 1000 m | Up to 30 sensors | Larger buildings, wider sites and locations where longer radio range is required |
Technical Details
| Device model | SensMax SMX Data Gateway |
|---|---|
| Technical documentation and installation manuals | https://docs.sensmax.eu/online-visitor-counting-systems/smx-data-collector-datasheet/ |
| Application | Scheduled online data collection from wireless people counting sensors and survey buttons for retail stores, shopping malls, offices, washrooms, libraries, museums and public facilities |
| Supported sensor models | SensMax S1 Pro, SensMax S1 LR, SensMax S1 SLR, SensMax D3 Pro, SensMax D3 LR, SensMax D3 SLR, SensMax L3 Pro, SensMax L3 LR, SensMax L3 SLR |
| Model variants | SensMax SMX Pro, SensMax SMX LR, SensMax SMX SLR |
| Communication ranges | SMX Pro: up to 50 m; SMX LR: 150-250 m; SMX SLR: up to 1000 m |
| Maximum connected sensors | SMX Pro: up to 10 sensors; SMX LR and SMX SLR: up to 30 sensors |
| Data format | 24-hour data with 1-hour step |
| Data delivery | Scheduled data delivery |
| Internal memory | Up to 25 days of hourly statistics, depending on system configuration |
| Internet connection | Ethernet RJ-45 and Wi-Fi 2.4 GHz WPA2-PSK |
| Connection priority | Ethernet priority with automatic switch to Wi-Fi if Ethernet is unavailable |
| Server protocol | MQTT / SensMax |
| Configuration access | Local settings web page by Ethernet or Wi-Fi access point |
| Configuration port | Mini USB |
| Working frequency | SMX Pro: 2400 MHz; SMX LR and SMX SLR: 868 MHz |
| Power supply | 5 V DC power supply |
| Case | ABS plastic, black |
| Dimensions | 66 × 66 × 28 mm |
FAQ SMX Data Gateway
- Is SMX Data Gateway a people counting sensor?
No. SMX Data Gateway is not a people counting sensor. It is a gateway that receives data from SensMax wireless sensors and sends it to the online reporting portal. - Which sensors does SMX Data Gateway support?
It supports SensMax S1, D3 and L3 wireless devices in matching Pro, LR or SLR versions. - How many sensors can one gateway support?
SMX Pro supports up to 10 sensors. SMX LR and SMX SLR support up to 30 sensors. - Does SMX Data Gateway send data in real time?
The standard SMX gateway is designed for scheduled data delivery. For real-time people counting, use the SMX TS real-time gateway together with TS sensors. - What internet connection does the gateway use?
The gateway supports Ethernet RJ-45 and Wi-Fi 2.4 GHz. Ethernet has priority when connected. - What happens if the internet connection is lost?
The gateway stores data in internal memory and sends it to the server when the internet connection is restored. - Does SMX Data Gateway support MQTT?
Yes. The gateway supports MQTT for integration with third-party systems and IoT platforms. - Which model should I choose: Pro, LR or SLR?
SMX Pro is suitable for short-range indoor sites with up to 10 sensors. SMX LR is used for medium-range projects. SMX SLR is used when longer radio range is required. The correct model depends on sensor type, distance, building layout and local radio conditions.
Ready to Get Started?
Need an online data gateway for wireless people counting sensors or customer survey buttons? SensMax can help you choose the correct SMX model for your site layout, sensor quantity, communication range and reporting requirements.
Share your sensor models, number of counting points, distance to the gateway, internet connection type and reporting requirements, and we will help define the correct setup.
Request a quote for SensMax SMX Data Gateway
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