Net promoter score report (NPS)

Online Network Promoter Score report from the Customer Survey System. It shows the trend-line of the customer replies score.

How to arrange customer survey in a retail store?

The online report showing Net Promoters Score statistics in a selected time period.

Network Promoter Score is widely used for marketing research of customer attitude and loyalty to your brand.

It shows how likely the customer will recommend your company products or services to his friends and colleagues. 

The NPS index = Promoters (%) - Detractors (%).

The NPS value presented as a number in a range of -100…+100.

For your convenience, we have added icons to the timeline that shows the range of NPS scores. 

Screenshots of the Net promoter score report: 




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