SensMax Loyalty Button L3 TS real-time

SensMax Loyalty Button L3 TS real-time
  • Operation principle:
    Three feedback buttons with smileys - happy, sad, disappointed
  • Internal memory :
    1000 recordings
  • Power supply:
    AA batteries
  • Battery life:
    Up to 2 years
  • Communication range:
    Up to 800m
  • Measurement resolution :
    per 5-minutes in graphic reports and per 1-second in a raw data format
  • Additional feature:
    real-time data delivery to a server

SensMax Loyalty Button L3 TS wireless sensor for customer surveys. Real-time data delivery. Battery life up to 2 years.

Loyalty Button L3 LR TS 165 EUR*

Loyalty Button L3 SLR TS 187 EUR*
*The prices specified without VAT, import taxes, shipping, and customs clearance costs, if any of them applicable.

Customer Satisfaction Survey Button

SensMax Loyalty Button L3 TS is a wireless device for customer feedback collection in real-time. The customer survey button is mounted on a plastic stand with a printed question. Customers can rate their experience and deliver smiley feedback by pressing one of three emotion icons – Happy, Sad, or Disappointed.

happy or not kiosk

SensMax Loyalty Button L3 TS delivering customer feedback statistics from smiley terminals to the SensMax cloud reporting portal in real-time using the SensMax gateway. There are two types of gateways available LAN/Internet or WiFi/Internet gateway for real-time devices.

Three two models of the real-time customer survey buttons are presented: SensMax L3 LR TS, and SensMax L3 SLR TS. The sensors have connectivity ranges for small/medium and big premises of up to 150m, and up to 800m. 

Customer feedback statistics showing up in ready-to-use reports per 5-minutes, hour, day, week, month, and year. As well as you can see the Network Promoter Score Index calculation.  

Please note that customer survey statistics can merge with SensMax people counting system statistics, so you can track visiting trends and customer satisfaction statistics simultaneously. Feel free to check reports here.

customer satisfaction device

Wireless Satisfaction Survey Button Advantages

  • Real-time statistics – customer service feedback machine delivering statistical information to a server in a real-time mode.
  • Backup memory –  built-in memory for backing-up 1000 records.
  • Long battery life – wireless customer survey button works for up to 2 years using AA batteries.
  • Wireless setup – wireless customer service smiley device installation takes some seconds only.
  • Spam pressings protection – the customer survey button has a built-in digital filter that protects the happyornot terminal against spam pressings. 

Customer Satisfaction Device Technical details

ApplicationCustomer satisfaction evaluate services and feedback collection in real-time, NPS index tracking, Network Promoter Score Index monitoring, real-time customer surveys, customer feedback in retail store, service quality tracking in airport, customer questionnaire in shopping mall, monitoring cleanliness in washrooms, service quality monitoring in bank office
Operation principlePressing one of three feedback 
buttons with smiley faces
Communication range SensMax Loyalty Button L3LR TS 150m
SensMax Loyalty Button L3SLR TS 800m
Radio module frequency SensMax Loyalty Button L3 LR 868MHz
SensMax Loyalty Button L3 SLR 868MHz
Backup memory 1000 records
Enclosure White ABS Plastic 
Power supply AA batteries 
Battery lifetime Up to 2 years 
Data collection 

SensMax TCPIP TS gateway for real-time sensors 

SensMax WiFi TS gateway for real-time sensors

Dimensions 67x67x25mm   
Spam pressings filterIntelligent digital filter for spam pressings filtration 

happy or not device price

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