Toilets | Anonymous people counters
Wireless Toilet People Counting System
The SensMax toilet people counting system helps shopping malls, airports, smart buildings and public facilities understand how restrooms are actually used. With accurate footfall data, facility managers can schedule cleaning based on real visitor traffic, reduce unnecessary staff hours and keep hygiene levels high throughout the day.
Wireless infrared and radar-based visitor counting sensors track the number of people entering each restroom and deliver statistics to the reporting platform automatically. You can see occupancy trends per hour, per day or per week and receive instant notifications when visitor thresholds are reached.

Wireless people counting sensors installed at restroom entrances.
Why Visitor Data Matters for Restroom Maintenance
Traditional cleaning schedules often rely on fixed time intervals, which can lead to unnecessary cleaning when the restroom is empty or delayed cleaning when visitor peaks occur. SensMax sensors provide factual data that shows which restrooms need attention and when they need it.
- Plan cleaning based on real use – schedule staff according to actual traffic trends.
- Reduce unnecessary work hours – avoid cleaning areas with low visitation.
- Improve hygiene response – send alerts when a restroom reaches a predefined number of visitors.
- Identify popular restroom locations – allocate cleaning resources more efficiently.
- Compare restroom zones – understand patterns per floor, per building or per time of day.
How the Toilet People Counting System Works
Wireless infrared sensors are mounted on both sides of each restroom entrance. They detect every crossing by breaking a narrow infrared beam. Bidirectional D3 models identify IN and OUT directions, allowing precise occupancy calculations.
Wireless people counting sensors detect movement direction and count visitors anonymously, maintaining GDPR compliance because no images are captured.
All sensors deliver data to the SensMax SMX gateway, which sends it to the reporting platform every 5 minutes in real-time projects or every hour for standard projects. Each device includes internal memory for backup storage in case of temporary network loss.

Wireless infrared or radar sensors send footfall data through the SMX gateway to the reporting platform.
Key Advantages
- Wireless installation – no cabling needed.
- Low maintenance – long battery life up to 2 years.
- Accurate toilet traffic insights – detect IN and OUT movement for occupancy.
- GDPR-safe – no cameras, no images, anonymous detection only.
- Internal data memory – 25 days.
Reporting and Integrations
All visitor data appears in the SensMax reporting platform with clear charts for hourly, daily, weekly and monthly trends. You can monitor occupancy levels per restroom or per building in near real-time.
- Real-time occupancy reports – see how many people are inside at any moment.
- Automated alerts – notify cleaning staff when visitor thresholds are reached.
- API and MQTT – export data to facility management systems.
- Cloud or local installation – choose the model that fits your IT strategy.

Ready-to-use reports help optimize cleaning schedules and track restroom usage.
Business Impact
Using accurate visitor data ensures that cleaning resources are used efficiently. Instead of fixed cleaning intervals, teams respond to real usage, helping improve hygiene standards, reduce labor costs and provide a more comfortable experience for visitors.
The system also delivers long-term insights, allowing facility managers to plan staff allocation, renovation priorities and restroom capacity based on factual visitor data rather than assumptions.
Recommended Devices
- SensMax S1 – unidirectional infrared people counter
- SensMax D3 – wireless bidirectional IR counter
- SensMax D3 TS – real-time IR counter








