SensMax SMX TS Real-Time Data Gateway
- Communication range:LR TS 150-250m, SLR TS 800-1000m
- Internal memory :up to 80 days for 5-min data spans depending on sensor type
- Internet connection :WiFi 2.4 GHz/WPA2-PSK, LAN RJ45
- Power supply:5V external power supply
- Devices supported:LR TS - 20 sensors, SLR TS - 20 sensors
- Additional feature:Direct data export via MQTT
Real-time Wi-Fi/Ethernet gateway for wireless people counters and survey buttons with instant data transfer, backup memory, and MQTT integration.
SensMax SMX TS Real-Time Data Gateway
The SensMax SMX TS real-time data gateway is the central communication hub for SensMax real-time people counting sensors and real-time survey buttons. It collects data from connected sensors by radio channel and sends it to the online reporting portal through Ethernet or Wi-Fi.
SMX TS is used when visitor counts, occupancy data or customer feedback must be available immediately in dashboards, alerts or third-party systems. It supports real-time data transmission, MQTT integration and backup memory for situations where the internet connection is temporarily unavailable.
The gateway is suitable for retail stores, shopping malls, offices, public buildings, washrooms, venues, transport hubs and other locations where real-time monitoring is needed from wireless SensMax sensors.
SensMax SMX TS receives data from wireless sensors and sends it to the online reporting portal in real time.
At a Glance
- Real-time data gateway for SensMax D3 TS people counting sensors and L3 TS survey buttons.
- Wireless sensor connection by radio channel.
- Instant data transmission to the online reporting portal.
- Ethernet and Wi-Fi connectivity for flexible internet connection.
- MQTT support for integration with third-party systems and IoT platforms.
- Backup memory for storing data during temporary internet interruptions.
- Up to 20 connected sensors per SMX TS gateway.
- LR and SLR versions for different communication range requirements.
- Suitable for live occupancy monitoring, people counting dashboards and real-time feedback systems.
How the SMX TS Gateway Works
SensMax real-time sensors send counting or feedback data to the SMX TS gateway by radio channel. The gateway then forwards the data to the SensMax online portal through Ethernet or Wi-Fi.
Unlike scheduled data collectors, the SMX TS gateway is designed for immediate data delivery. This makes it suitable for live occupancy monitoring, real-time people counting dashboards, instant customer feedback and time-sensitive facility management applications.
If the internet connection is temporarily unavailable, the gateway stores sensor data in its internal memory and sends it to the server when the connection is restored.
Ethernet, Wi-Fi and MQTT Integration
SMX TS supports Ethernet and Wi-Fi 2.4 GHz connectivity. Ethernet has priority when the RJ-45 cable is connected. If Ethernet is not available, the gateway can use the selected Wi-Fi network to connect to the internet.
For integration projects, SMX TS supports MQTT data transfer. This allows people counting and feedback data to be connected with dashboards, smart building platforms, IoT systems, BI tools and other third-party software.
The gateway can be configured through its local settings web page. Users can manage connected sensors, network settings, server settings, MQTT settings, system parameters and gateway status.
Compatible Sensors and Devices
SMX TS gateways are used with SensMax real-time wireless sensors and compatible display devices. The selected gateway version must match the radio range class and frequency of the connected devices.
- SensMax D3 LR TS and D3 SLR TS people counting sensors for real-time bidirectional IN/OUT counting.
- SensMax L3 LR TS and L3 SLR TS loyalty buttons for real-time customer feedback and survey button data.
A single SMX TS gateway supports up to 20 connected sensors. For larger sites, several gateways can be used depending on layout, sensor quantity and radio coverage.
Real-Time Applications
SensMax SMX TS is suitable for projects where live data is more important than periodic reporting.
- Retail stores and shopping malls for live visitor flow and occupancy monitoring.
- Public washrooms for usage-based cleaning schedules and service alerts.
- Corporate offices for real-time room, floor or building occupancy data.
- Libraries and public buildings for visitor flow monitoring and service planning.
- Events and venues for live crowd level monitoring and operational decisions.
- Transport hubs for passenger flow monitoring and immediate response planning.
- Customer feedback systems for real-time survey button data from service points.
Business Benefits
SMX TS makes wireless people counting and feedback systems suitable for real-time operations. Facility managers can see current visitor levels, monitor live occupancy and react faster when traffic changes during the day.
Real-time data helps teams plan cleaning, staffing, service response, queue management, safety procedures and space usage based on actual visitor activity. The gateway also supports integration with third-party software, making it useful for projects where people counting data must be connected to a wider building, retail or analytics system.
- view visitor flow and occupancy data in real time;
- connect wireless sensors without installing data cables to each counting point;
- use Ethernet or Wi-Fi depending on local network availability;
- send people counting data to external systems via MQTT;
- keep data during temporary internet connection loss;
- scale the system with LR or SLR gateway models.
Example in Action
A shopping mall installs D3 TS people counting sensors at entrances and washrooms. The sensors send data by radio channel to SMX TS gateways located inside the building. The gateways forward visitor counts to the online reporting portal in real time.
The operations team uses live dashboards to see occupancy levels, adjust cleaning schedules, identify busy periods and manage service response. If the internet connection is interrupted, the gateway stores data locally and uploads it later when the connection returns.
Model Variants
| Model | Frequency | Range | Typical use |
|---|---|---|---|
| SensMax SMX LR TS | 868 MHz | 150-250 m | Smaller sites, stores, offices and areas where sensors are installed relatively close to the gateway |
| SensMax SMX SLR868 TS | 868 MHz | Up to 1000 m | Larger buildings, malls and sites where longer radio range is required |
| SensMax SMX SLR915 TS | 915 MHz | Up to 1000 m | Regions and projects where 915 MHz radio frequency is used |
Technical Details
| Device model | SensMax SMX TS real-time data gateway |
|---|---|
| Technical documentation and installation manuals | https://docs.sensmax.eu/online-visitor-counting-systems/smx-data-collector-datasheet/ |
| Application | Real-time people counting, live occupancy monitoring, real-time customer feedback, public washroom monitoring, visitor flow dashboards, transport hub monitoring and smart building integration |
| Supported sensor models | SensMax D3 LR TS, SensMax D3 SLR868 TS, SensMax D3 SLR915 TS, SensMax L3 LR TS, SensMax L3 SLR868 TS, SensMax L3 SLR915 TS |
| Communication ranges | SMX LR TS: 150-250 m; SMX SLR868 TS: up to 1000 m; SMX SLR915 TS: up to 1000 m |
| Maximum connected sensors | Up to 20 sensors per gateway |
| Data format | 24-hour data with 5-minute step and every visitor timestamp, depending on system configuration |
| Data delivery | Immediate or scheduled data delivery |
| Internal memory | Up to 80 memory blocks for TS models. Memory is shared between connected sensors and depends on sensor type and quantity. |
| Internet connection | Ethernet RJ-45 and Wi-Fi 2.4 GHz WPA2-PSK |
| Connection priority | Ethernet priority with automatic switch to Wi-Fi if Ethernet is unavailable |
| Server protocol | MQTT / SensMax |
| MQTT options | Credentials, mutual authentication, SSL/TLS, WebSocket, WebSocket Secure and two-way authentication options available in settings |
| Configuration access | Local settings web page by Ethernet or Wi-Fi access point |
| Configuration port | Mini USB |
| Working frequency | 868 MHz or 915 MHz, depending on model |
| Power supply | 5 V DC power supply |
| Case | ABS plastic, black |
| Dimensions | 66 × 66 × 28 mm |
FAQ SMX TS Real-Time Data Gateway
- Is SMX TS a people counting sensor?
No. SMX TS is not a people counting sensor. It is a real-time data gateway that receives data from SensMax wireless sensors and sends it to the online reporting portal. - Which sensors does SMX TS support?
SMX TS supports SensMax D3 TS real-time people counting sensors and SensMax L3 TS real-time loyalty buttons. The exact gateway model must match the sensor frequency and range class. - How many sensors can one SMX TS gateway support?
One SMX TS gateway can support up to 20 connected sensors. - Does SMX TS send data in real time?
Yes. SMX TS is designed for immediate data delivery to the online portal or to external systems via MQTT. - What internet connection does SMX TS use?
The gateway supports Ethernet RJ-45 and Wi-Fi 2.4 GHz. Ethernet has priority when connected. - What happens if the internet connection is lost?
The gateway stores data in internal memory and sends it to the server when the internet connection is restored. - Does SMX TS support MQTT?
Yes. SMX TS supports MQTT and can be configured for external brokers and integration projects. - Which model should I choose: LR TS or SLR TS?
LR TS is suitable for shorter radio distances. SLR TS is used when longer communication range is required. The correct version depends on building layout, distance to sensors and local radio frequency requirements.
Ready to Get Started?
Need a real-time gateway for wireless people counting sensors or survey buttons? SensMax can help you choose the correct SMX TS model for your site layout, sensor quantity, communication range and integration requirements.
Share your sensor model, number of counting points, distance to the gateway, internet connection type and reporting requirements, and we will help define the correct setup.
Request a quote for SensMax SMX TS Gateway
This device appears in those solutions:
