SensMax Loyalty Button L3 TS real-time
- Operation principle:Three feedback buttons with smileys - happy, sad, disappointed
- Internal memory :1000 recordings
- Power supply:AA batteries
- Battery life:Up to 2 years
- Communication range:Up to 800m
- Measurement resolution :per 5-minutes in graphic reports and per 1-second in a raw data format
- Additional feature:real-time data delivery to a server
SensMax Loyalty Button L3 TS wireless sensor for customer surveys. Real-time data delivery. Battery life up to 2 years.
Loyalty Button L3 LR TS 165 EUR*
Loyalty Button L3 SLR TS 187 EUR*
*The prices specified without VAT, import taxes, shipping, and customs clearance costs, if any of them applicable.
Customer Satisfaction Survey Button
SensMax Loyalty Button L3 TS is a wireless device for customer feedback collection in real-time. The customer survey button is mounted on a plastic stand with a printed question. Customers can rate their experience and deliver smiley feedback by pressing one of three emotion icons – Happy, Sad, or Disappointed.
SensMax Loyalty Button L3 TS delivers customer feedback statistics from smiley button sensors to the SensMax cloud reporting portal in real-time using the SensMax SMX TS real-time gateway. Three two models of the real-time customer survey buttons are presented: SensMax L3 LR TS, and SensMax L3 SLR TS. The sensors have connectivity ranges for small/medium and big premises of up to 150-250m, and up to 800-1000m. Customer feedback statistics show up in ready-to-use reports per 15 minutes, hour, day, week, month, and year. As well as you can see the Network Promoter Score Index calculation. Please note that customer survey statistics can merge with SensMax people counting system statistics, so you can track visiting trends and customer satisfaction statistics in one online reporting system. Feel free to check the examples of reports here.
Wireless Customer Survey Button Advantages
- Real-time statistics – customer service feedback machine delivering statistical information to a server in a real-time mode.
- Backup memory – built-in memory for backing up 1000 records.
- Long battery life – wireless customer survey button works for up to 2 years using AA batteries.
- Wireless setup – wireless customer service smiley device installation takes some seconds only.
- Spam pressings protection – the customer survey button has a built-in digital filter that protects the happy or not terminal against spam pressings.
Customer Survey Device Technical details
| Application | Customer satisfaction evaluation services and feedback collection in real-time, NPS index tracking, Network Promoter Score Index monitoring, real-time customer surveys, customer feedback in retail stores, service quality tracking in airports, customer questionnaires in shopping malls, monitoring cleanliness in washrooms, service quality monitoring in bank office |
| Operation principle | Pressing one of three feedback buttons with smiley faces |
| Communication range | SensMax Loyalty Button L3LR TS 150-250m SensMax Loyalty Button L3SLR TS 800-1000m |
| Radio module frequency | SensMax Loyalty Button L3 LR 868MHz SensMax Loyalty Button L3 SLR 868MHz |
| Backup memory | 1000 records |
| Enclosure | White ABS Plastic |
| Power supply | AA batteries |
| Battery lifetime | Up to 2 years |
| Data gateway | SensMax SMX LR TS SensMax SMX SLR TS |
| Dimensions | 67x67x25mm |
| Spam pressings filter | Intelligent digital filter for spam pressing filtration |
This device appears in those solutions:
