Real-time customer feedback button SensMax Loyalty Button L3 LongRange TS
- Operation principle:Three feedback buttons with smileys - happy, sad, disappointed
- Internal memory :1000 recordings
- Power supply:AA batteries
- Battery life:Up to 2 years
- Communication range:Up to 150m
- Measurement resolution :per 5-minutes in graphic reports and per 1-second in a raw data format
- Additional feature:Immediate data delivery to a server
SensMax Loyalty Button L3 LongRange TS is a wireless device with three smileys for collecting customer feedback. This device can deliver customer replies to a server in a real-time mode. Wireless customer feedback button can connect a data gateway in range of up to 150m.
SensMax Loyalty Button L3 LongRange TS is a wireless device for collecting feedback from your customers with real-time data delivery to a server.
It has three emotion icons – happy, sad and disappointed. Customers are pressing them and answering a printed question that you can place in a plastic question holder.
The real-time customer survey button delivers replies to the server using aLAN/Internet or 3G/Mobile Internet gateway.
You can see statistical data in a graphic report per 5 minutes time spans at online reporting portal or locally installed app.
There is an option to enable automatic Network Promoter Score index calculation in SensMax EasyReport application.
Wireless customer feedback button has a powerful radio module that can reach the data gateway in 150m range.
This device has internal memory for back-up up to 1000 records. The loyalty button works from AA batteries for up to 2 years.
Customer survey data can merge with people counting statistics provided by SensMax people counters.
There is an option to export raw data with per-second statistics using XML, CSV or MySQL formats. It is useful for integration in 3rd party reporting solutions.
Benefits of the real-time customer feedback button
Real-time statistics – it takes seconds to update a database in a real-time mode.
Internal memory – wireless customer survey button has built-in memory for backup 1000 records.
Long battery life – the button works using AA batteries for up to 2 years.
Wireless setup – fast and straightforward installation of wireless real-time customer survey buttons.
Spam protection – the customer survey button has a built-in filter that protects against spam pressings.
Technical details of the real-time customer feedback button
|SensMax Loyalty Button L3 LongRange TS real-time customer survey button|
|Operation principle||Three feedback buttons with smiley faces|
|Communication range||Up to 150 m|
|Radio module frequency||868 MHz|
|Internal memory||1000 records|
|Enclosure||White ABS Plastic|
|Power supply||AA batteries|
|Battery lifetime||Up to 2 years|
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|Spam filter||Intelligent digital filter for spam pressings filtration|